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If you have ordered multiple items, we will do our best to deliver from one location, but it may be necessary to deliver the items from various locations. We recommend sending your parcel to an office or location where someone will be there to receive it between 9:00am – 5:00pm. Simply enter the consignment note number. You can track your parcel using Australia Post’s tracking search. You will be provided with a consignment note and tracking link in your shipping notification email. We use Australia Post for all deliveries. Examples of heavy or bulky items include product such as Trampolines, Fitness Equipment and Basketball Systems.Īdditional charges for any bulky or heavy item will be applied and inclusive of $9.95 if order under $150. Heavy or bulky items will fall outside these rates and incur additional delivery costs. The following delivery rates/charges will apply to online orders.

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Receive FREE shipping on all orders over $150 and standard sized delivery (under 5 kgs). The nature of retail means we can’t 100% guarantee the information will be live and accurate, so we recommend you contact the store to confirm availability. Alternatively you can purchase online if the product is available. Please contact your nearest store, because if they don’t have an item available, they will do their best to get it in for you. What can I do if the stock is showing OUT OF STOCK? You can call the store during opening hours or email outside opening hours to request to reserve the stock. What can I do if the stock is showing AVAILABLE or ONLY ONE LEFT!?

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For a full store listing, please click this link. More than half of the INTERSPORT stores are linked and providing updated product availability three (3) times per day. OUT OF STOCK:The store is not showing any stock available.ONLY ONE LEFT!: You better be quick, last one!.AVAILABLE: Product is available and in stock.You will also see store information including the address, how far away the store is, phone number, email contact and opening hours. Gives you the ability to see stock availability in the stores nearest to you. Refunds will only be processed Monday to Friday. Returns can be dropped off at your local INTERSPORT store, but the refund will be processed through the online store so the original payment method will be credited. Visit the Returns & Exchanges page for further information. We accept returns on Click & Collect orders within 7 days of pick up and exchanges within 14 days of pick up (unless product deemed faulty). If you need to return or exchange all or part of your order, you can do so at your local INTERSPORT store. Can I Return Or Exchange My Click & Collect Order? If your order has not been collected by this time, it may be cancelled and a refund processed. Your order will be held for 28 days after being confirmed as ready for pick up. They will need a copy of the order confirmation email and valid photo identification. If you need someone to collect your order on your behalf, you can nominate a person when you checkout. Can Someone Collect The Order On My Behalf? You will be required to sign for your order at the time of collection.

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Valid photo identification includes Drivers Licence, Passport and Proof of Age Card. When collecting your order in store you will need a copy of your order confirmation email and a valid photo identification. What Do I Take In-Store To Pickup My Order If you’d like Contact Free pick-up, please contact your pick up store directly to organize. You will receive an order confirmation email advising that your order is ready for collection. How Will I Know When My Order Is Ready To Pick Up? We’ll do our best to deliver as soon as we can! Is There A Charge For Click & Collect? We thank you in advance for your patience but our aim is to make the widest range available to pick up at your local store. You are able to Click & Collect any product that’s available to purchase on the website at your local store.Īs we offer the full website range, part or all of your order may not be available at your local store and be required to be delivered from another INTERSPORT store. What Product Is Available To Click & Collect Stores that offer Click & Collect can viewed by CLICKING HERE. You can use Stock in Store or select your local store at checkout. Click & Collect with these easy steps:įor full details on our Click & Collect process click here Which Stores Have Click & Collect AvailableĬlick & Collect is available at selected INTERSPORT stores. Click & Collect allows you to shop the website range and pick up free at selected stores.